★ Reviews
Fire is amazing but had to wait a long time for the flue to arrive , or it would be 5 stars
Great company to deal with, polite and helpful and at a competitive price. We would thoroughly recommend this company.
Very pleased with the enhanced look of the fire following upgrading from the standard supplied effects to the upgraded log and bark set.
Anyone who has the standard should consider the upgrade for a more authentic appearance.
Twilight Fires were a great company to deal with and were very helpful with information on the solution SLE 75 fire which I chose . I also upgraded to real wood logs , I am so pleased with this upgrade as it made such a difference to the standard that came with the fire . I kept my original fire surround with granite hearth and used a marble mosaic tile around the fire . I would highly recommend this seller and I’m sure I will use again in the
Our fire is absolutely stunning. It was missing a couple of parts but after one simple email they were sent out no questions asked and were with me within days. I highly recommend this company.
Overall excellent service from ordering to delivery, great product and really pleased with whole process. Totally recommend this company and their fireplace.
Excellent customer service. And fast delivery.
WOW !!!! The True Flame Electric fire has the absolute amazing wow factor. It's truly realistic and looks amazing in my living room
The staff are truly amazing, extremely professional and go above and beyond excellent customer service
The order was very smooth from beginning to end with fast delivery 👌
My order came and The logs I received were very realistic and you get so many , they have made our fire look so much nicer than the ones that came with the fire originally.
So pleased with the wood! Has really made my new fire look authentic - very pleased and definitely recommend