We're here to help! We'd love for you to get in touch with us on any of the details below and we'll get back to you asap.
We are here to assist you on Whatsapp 0330 043 0631 from Monday to Friday.
Registered Office:
Please Note: Our mailing address is for mailing only, do not send returns back to this address, we will provide you with a return address.
Or send a support ticket with the form below.
Ordered the Luvelle panoramic electric fire (50”) for our media wall. It’s amazing. Could not recommend this product enough.
High quality product and very easy to install. I would 100% recommend it.
This fire is now fitted in our living room, and it is amazing. We could not ask for more. The service and support form Twilight Fires has been great too.
Would definitely buy from this company again everything was straight forward and they were very helpful. The wall arrived much quicker than I expected too. Structily build, well worth the money
The fire was installed by our builder in to an exisiting chimney. The issue he encoutered was insufficient depth of the plaster edge pieces. Also the fire would have benefitted from a finishing surround, I purchased some 11.5mm equal angle aluminium in black finish and he mitred these so they can be stuck on once wallpapered.
Our new fire is fabulous. It is extremely quiet and soon warms the room. We are very pleased with it and recommend Twilight Fires. We did not pay for installation and it was relatively easy to install ourselves.
Would recommend, good communication throughout the order process and great quality product.
Can’t recommend this company enough. We ordered the fireplace. It was delivered expertly to Aberdeen on the exact date they said. Their communication was excellent. 💯 pleased with service received
Fabulous fire and unbelievable service. Our electric flame log burner fire looks like a real fire, we are so pleased with it! We looked at several fires in shops and there was nothing anywhere near as realistic to a real log burner as this one. Our fire as an open section at the bottom for small logs or sticks. This is a great design feature as it really adds to the feeling this is a real fire! The company we purchased from were excellent to deal with. Any phone queries we had with were dealt with efficiently and we had very good guidance and advice
