Reviews
Ordered the Luvelle panoramic electric fire (50”) for our media wall. It’s amazing. Could not recommend this product enough.
High quality product and very easy to install. I would 100% recommend it.
This fire is now fitted in our living room, and it is amazing. We could not ask for more. The service and support form Twilight Fires has been great too.
Would definitely buy from this company again everything was straight forward and they were very helpful. The wall arrived much quicker than I expected too. Structily build, well worth the money
The fire was installed by our builder in to an exisiting chimney. The issue he encoutered was insufficient depth of the plaster edge pieces. Also the fire would have benefitted from a finishing surround, I purchased some 11.5mm equal angle aluminium in black finish and he mitred these so they can be stuck on once wallpapered.
Our new fire is fabulous. It is extremely quiet and soon warms the room. We are very pleased with it and recommend Twilight Fires. We did not pay for installation and it was relatively easy to install ourselves.
Would recommend, good communication throughout the order process and great quality product.
Can’t recommend this company enough. We ordered the fireplace. It was delivered expertly to Aberdeen on the exact date they said. Their communication was excellent. 💯 pleased with service received
Fabulous fire and unbelievable service. Our electric flame log burner fire looks like a real fire, we are so pleased with it! We looked at several fires in shops and there was nothing anywhere near as realistic to a real log burner as this one. Our fire as an open section at the bottom for small logs or sticks. This is a great design feature as it really adds to the feeling this is a real fire! The company we purchased from were excellent to deal with. Any phone queries we had with were dealt with efficiently and we had very good guidance and advice
So pleased with my ACR Astwood electric fire - delivered promptly, great quality, looks beautiful, realistic flames - and a reasonable price too. Company also sent a personal email informing me it was out of stock for a week and would I be happy to wait - great customer service.
I bought a Mitford Electric stove which is just what I wanted, looks great and good quality. Ordering, communication and delivery were all excellent, and I am very happy to recommend Twilight Fires
Very pleased with the service received from Twilight Fires, from my initial telephone enquiry, order confirmation through to delivery of my electric fire. Very professional.
I would highly recommend this company.
Fantastic product and fast delivery ,also the lowest price on the web by far
Highly recommended
Purchased the Aurora 50” media wall fire because its slim dimensions would suit our very small sitting room. This was ordered from Twilight Fires and delivered well packaged within a few days. Delays with our carpenter meant it was only fitted this week but we’re delighted with the results. Many colour options, choice of logs or crystals, remote control with timer, good heat output, etc. Very pleased with both the service from Twilight and the fire, thank you.
Had a couple small issues, but the team at Twilight fires quickly resolved these. The product purchased was amazing and great quality. Very quick response to emails
Delighted with the fire, it’s always a worry ordering these things online without seeing in person but fire met exact description online.
Very pleased with our new fire, free delivery to the Highlands and the delivery team kept us in touch when they were delivering. Fire looks amazing in our new media wall.
The range of fires from Twilight is really impressive, selection and delivery was seamless. I watched a few YouTube videos about constructing the media wall frame and installation, so that assisted. My only comment about improvement for Twighlight would be a review of fitting instructions, and perhaps an installation video. That said, we are very pleased with the outcome and it is a centre piece of our room.
Love my fire , makes such a difference to the room. Couldn’t believe how quick I received it.
I purchased a fire from them as they were the cheapest on the internet for that particular fire and the rest was history,
• Great check out
• Great delivery
• Great product
Clarendon Borderless Full Glass Media Wall Electric Fire Insert
Good selection of fires to choose from, excellent website with fires at the right price. My new fire is fitted and looks great
The Flametek Milo Electric Stove looks great in our living room. Twilight Fires offered a competitive price and processed the order promptly and professionally.
Great Fire, very realistic
I had trouble with the remote not working. Customer Service sent me a replacement ASAP
Oustanding Service !