About Us

Twilight is a leading online retailer of Fireplaces, Stoves and Fire Pits.

Welcome to Twilight Fires our family-owned business! We are more than just a company - we're a group of passionate individuals who have dedicated ourselves to providing the best possible service to our customers. Our journey began when a loving father and husband, decided to start this business as a way to create a better life for his family. Over the years, we have grown and expanded, but our values have remained the same. We believe in treating every customer like a member of our own family, with warmth, respect, and genuine care. No matter how busy we get, we always take the time to listen, understand, and help in any way we can. We know that choosing a product or service provider is a personal decision, which is why we work hard every day to earn your trust and loyalty. When you choose us, you're not just getting a product or service - you're becoming part of our extended family. Thank you for considering us, and we look forward to serving you for many years to come.

Twilight Fires is your ultimate online destination for top-quality fireplaces, stoves, and fire pits. We believe that a cosy, warm, and radiant room or garden can make a house a home, which is why we provide a wide range of products to help you achieve this.

At Twilight Fires, we're committed to making your shopping experience easy and enjoyable. That's why our website is user-friendly and convenient, allowing you to shop from the comfort of your own home without having to brave the crowded shops. If you have any questions about our products, or if you would like to check the availability of an item, please don't hesitate to get in touch with us. You can contact us via our website, call us on 0330 043 0631, or email us at support@twilightfires.co.uk. We would love to hear from you!

Why Choose Twilight Fires?

  • Authorised Dealers: We are an authorised dealer of every brand that we carry, so you can rest easy knowing that you will receive the full manufacturer's warranty with every purchase.
  • Satisfaction Guaranteed: We understand that purchasing products online can be daunting without actually seeing and touching the product itself. That's why all the manufacturers on this site are hand-selected by our owners to ensure you receive a quality product.
  • Customer Service: Is Our Top Priority: We are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times. 
  • 100% Safe and Secure Online Shopping: We want you to have 100% confidence when making your purchases with us online. That's why we offer payment options with the most trusted providers of online transactions. When placing an order on Twilight Fires, your credit card information is encrypted, and none of the digits of your card are stored.

Thank you for considering Twilight Fires for all your fireplace, stove, and fire pit needs. We look forward to serving you!