Price Match
Twilight Fires is committed to providing low prices on our Fireplace range.* So if you find a lower price from an online retailer, Send us an Email at sales@twilightfires.co.uk and we'll match it.
The item must be in-stock at the online retailer's website and on Twilight Fires at the time of the price match request.
Prices from, or on behalf of Marketplace and third-party sellers (EBay)
The following limitations apply:
The item must be identical, (i.e., size, model, quantity, brand, colour)The item must be in-stock at the online retailer's website and on Twilight Fires at the time of the price match request.
Sorry, we don't match:
Items purchased from Twilight Fires that later decrease in pricePrices from, or on behalf of Marketplace and third-party sellers (EBay)
Auctions prices or those requiring memberships
Prices that cannot be determined independent of other items, e.g., fees, shipping charges
Bundle offers, rebates, vouchers, offers that include financing
Items that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity or other special event offers
Damaged, used, or refurbished items
Price errors
In-store prices
Prices as a result of pickup discounts
We reserve the right to refuse a price match where lower price would result in a loss for us.
Prices that cannot be determined independent of other items, e.g., fees, shipping charges
Bundle offers, rebates, vouchers, offers that include financing
Items that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity or other special event offers
Damaged, used, or refurbished items
Price errors
In-store prices
Prices as a result of pickup discounts
We reserve the right to refuse a price match where lower price would result in a loss for us.
*The Dimplex Fireplaces and Stoves Are Excluded from our price match guarantee.
