After much deliberation we decided to purchase a LUX 100 Panoramic Electric Fireplace to be fitted into a wall-to-wall bespoke media/ sideboard unit to be made by a local carpenter. After much research and having read some great reviews of Twilight Fires (whose prices seemed to be very competitive) we opted to purchase from them a Solution Fires LUX 100 Panoramic Electric Fireplace with three upgrades: a Premium 'Real Log' Fuel Bed, Anti-Reflective Glass and a Smoked Glass Flame Screen. The on-line ordering process went very smoothly and our order was passed to manufacturers Solution Fires immediately; and the fire was delivered by them just two days later - all-in-all, a pretty fast turn-around!
We unpacked the fire immediately it arrived, connected it to the mains and thoroughly tested it throughout the same day without making up the fuel-bed inside the cassette. Everything worked exactly as it should; we used the IR remote initially and then the installed the phone app and finally the Alexa voice skill option. These all worked with the fire too and we particularly like the phone app, its very good!
We were immediately impressed with the fire despite having visited Solution Fires and seen it working first-hand in their excellent showroom. Having no idea of how their flame-effect technology worked (and would hate to damage anything) in relation to the flame screen, we consulted Solution Fires via email about fitting both the replacement Anti-Reflective Glass front screen and the Flame Screen upgrades and they were very helpful although we only intended, sensibly, to replace these two screens with the two upgrade screens after the unit has been built and the cassette has been fitted into place. They confirmed too that we could stand the cassette on the floor and attach it with brackets to the rear wall.
Our carpenter made a great job of building the unit and fitting the fire cassette accurately into place - it took about two and a half days to complete. The media unit is really a posh sideboard with the fire in the middle and all of the wiring for the TV (& attendant media add-ons) hidden in the left-hand cupboard. The four drawers all have beautiful Blum self-close runner actions and the cupboard doors have Blum push-to-open/close actions. The central 'letter-box' panel can be removed should the cassette need to be accessed and this unit really has improved that end of our 10M long Lounge.
Thank You Twilight Fires and Solution Fires.
