Contact us for discount code.
Contact us for discount code.
If you choose to have a gap built into the top section for a soundbar the height of the total unit will increase by the height of your soundbar + 1 inch.
Please note the Phoenix media walls cannot be customised. There is no need for measurements for this wall.
2-man Delivery straight from the manufacturers
We offer a 2-Man home delivery service with all our Windermere fires products and will deliver to your room of choice inside your home we will also take away all your packaging.
Please be aware, our 2-man delivery is ground floor only.
Once a date is chosen, the evening before that date we will send you a text or email to confirm when we will be delivering your item the next day along with a 3 hour delivery time slot so you know when to expect us. On the delivery day, our delivery crew will call you when they’re on their way to the delivery address. Keeping you informed all the way through the delivery.
Excellent service, fast delivery, highly recommended price couldn't be beaten.
I am impressed with you following up on my order.
Unfortunately, the fire is not yet installed, still waiting for someone to do it.
But I sure it will work fine, and if not, you will assist me.
So pleased with the professionalism of the company, they were so helpful & the fire was delivered within days. The fire is impressive & so realistic. So pleased we made the decision to purchase the Alto T .
Great product for the money great service all round and excellent delivery time and very well packaged, 5 Star ⭐️
A couple of teething problems with the glass side panels not being delivered with the original package, however, once I notified Twilight they responded quickly and arranged for them to be delivered within a couple of days. Amy emailed me and kept me updated. The fire looks fantastic and I would not hesitate to use Twilight Fires and again. Just awaiting paining of the media centre. Professional and highly recommended.
Really pleased. Easy to shop with. Very well priced and fast delivery.
The Flametek fire stove is brilliant. I can set the temperature high at 1900 deg and it instantly gives out heat and I can then lower temperature to 950 deg as this feature is c.50% eco energy bill saving. The stove is not noisy and this is a relief because I was hoping to get a not-noisy stove so this turned out as a blessing. The stove has transformed the second lounge & open plan kitchen into a welcoming cosy seat area. The delivery of the stove was so quick and I was very impressed. Good company to deal with and I highly recommend.
Hi Belinda! Your stove looks so cosy ready for Christmas! Thank you so much for your review!
Hubby put the fire up today fire 🔥 absolutely 💯 over the moon 🌙 I've been watching it all night better than the TV!love the way you can change flame types and colours individually!Well worth the money (aurora 60")brilliant value for money thank you twighlight team 😀 ❤️
Hi Karen! Happy to help and thank you so much for your review!
My new fire looks stunning and I have had many compliments on how it looks.
Packaged very well.
Customer and delivery service excellent.
Would highly recommend 🎉
This is fantastic to hear! Thank you for your review and enjoy your fire this Christmas!