DO ETHANOL FIREPLACES SMELL?

All heating appliances have their own smell be it gas, wood or electric - ethanol fireplaces are no different. e-NRG ethanol fuel is made of fermented plants like sugarcane or corn and is essentially a liquid alcohol. To safely make “de-natured” and unfit for consumption, substances have been added. The burning of these substances may cause a slight smell upon initial lighting and when the flame is extinguished – similar to when you blow out a candle. e-NRG ethanol fuel is the only fuel recommended for your EcoSmart Fire ethanol fireplace. e-NRG ethanol fuel has the lowest odor and longest burn time on the market. The nice thing about using ethanol is that it’s not dry like gas or smokey like wood.

WHAT MAINTENANCE IS REQUIRED FOR ETHANOL FIREPLACES?

Clean your EcoSmart Fire unit after you have used 50 liters [13.20 Gal.] of fuel or as soon as you notice black deposits on or near the burner of the ethanol fireplace. Black marks can be removed from the stone, solid surfaces or stainless steel with a mild abrasive washing product such as JIF or similar. It is recommended to test a small area first to ensure the cleaning product chosen is appropriate and will not mark or damage the surface. Burners can be washed as required in hot soapy water (even in your dishwasher) from time to time and the internal mechanics won’t deteriorate like some other brands as all internal parts are stainless steel.

IS THEIR HEAT OUTPUT SIMILAR TO A GAS HEATER?

Burning bioethanol is similar to gas, but the room doesn't dry out like it does with gas - a more gentle, softer heat is created. Heat-wise, it depends on the models being compared. Some of our bioethanol burners output 15,000 BTU and can heat up to 60sqm of living space. Bioethanol is not, however, on an adjustable thermostat. Some may be turned up and down, but you can't control the room temperature in the same way as you do with gas on mains

WHAT ARE THE LATEST TRENDS WITH BIOETHANOL FIRES?

Fire is the most requested add-on to any outdoor furniture setting and bioethanol solutions are the most flexible out there. Many architects prefer to design their own, which is a significant benefit when it comes to heating options. EcoSmart Fire offers the building blocks to be your own designer - indoors and outdoors. More and more bespoke fires are being created using EcoSmart Fire and we have designed a range that provides the ultimate in versatility.

HOW DO I FILL MY ETHANOL FIREPLACE?

With EcoSmart Fire’s proprietary tools and procedures, filling your ethanol fireplace with e-NRG bioethanol fuel is fast and easy.

Step 1: Remove the bottle nozzle cap and carefully insert into the filling point

Step 2: Push and hold the green button. The nozzle will automatically stop filling once the reservoir is full.

Step 3: Replace the nozzle cap.

You can view a step-by-step filling video.

WHERE IS THE BEST PLACE TO INSTALL AN ETHANOL FIREPLACE?

Our ethanol fireplaces can be installed virtually anywhere - in walls, cabinets, high rise buildings, commercial / residential / hospitality spaces, indoors and outdoors. Because EcoSmart Fire’s ethanol fireplaces are ventless, they require no gas line, no electricity, and no chimney for a hassle free and cost effective installation. Our ethanol fireplaces have been designed and tested with safety as our top priority. We have outlined requirements for each ethanol burner, ethanol fireplace insert, and ethanol freestanding fireplace in our collection. These guidelines include minimum room size requirements and clearance recommendations for flammable materials and movable objects. Please refer to our manual for more information.

HOW LONG WILL MY ETHANOL FIREPLACE BURN?

Burn times for our ethanol fireplaces vay based on flame size and fuel capacity of the burner. EcoSmart Fire’s ethanol fireplaces will burn between 8-13 hours when full.

DO I NEED TO SERVICE MY ETHANOL FIREPLACE IN ANY WAY?

Yes, normal maintenance and care is very important! Instructions are included in the Installation, Operating and Maintenance Manual supplied with your EcoSmart Fire product.