Heatscope Heaters Pure 3000W Electric Radiant Heater - Outdoor Patio Heater

An award-winning infrared radiant heater

Electric infrared radiant heating is practical, functional, convenient and efficient. If you’re looking for a discrete heating appliance that can be used both indoors and outdoors, in large open spaces or undercover areas, and is space-saving as well as environmentally friendly - then the HEATSCOPE® PURE electric infrared radiant heater is the ideal solution for you. Its flexibility makes it ideal for homes, restaurants, cafes, on terraces or in marquees - wherever you need an effective, unobtrusive heater

	Manual Mode The heater will be hardwired to your fuse box. To turn the appliance on and off you will need to install a dual isolation switch (not included).
	SmartBox Black Mount this SmartBox control unit between the power supply and your heater. Switch ON and OFF, and regulate the power level with the included IR Remote.
	Dual WiFi Smart Switch It is installed inline between the fuse box and the HEATSCOPE® heater, and it allows the appliance to receive commands via a smartphone.  Dual Wi-FI Smart Switch supports Amazon Alexa and Google Assistant

Key Features

All-weather installation

PURE’s Ingress Protection (IP) rating of IP65 (exceeding the standard IPX5 rating of other brands) enables installation in indoor, semi-enclosed and fully exposed outdoor environments. PURE can withstand general all-weather conditions of wind (dust) and rain. That means it doesn‘t need a protective shield or any additional protection from the elements.

Directional heating

Easily and accurately change the angle via the swivel joint mount for precise heating. The clean wavelength of light is only absorbed by solid objects, transferring heat directly to a person, table or floor rather than heating the air. Heat won’t simply “blow away” in windy or drafty conditions.

Cleaner, greener heat

PURE converts over 90% of input energy directly into radiant heat and operates at a smarter cost per hour. No greenhouse gases or unpleasant odours are emitted, and they don’t require ventilation or a flue.

Instant heat

At the flick of a switch, PURE reaches maximum output in just 20 seconds producing immediate, comfortable heat when and where you need it.

Curved glass-ceramic screen

The only electric infrared radiant heater worldwide fitted with a convex SCHOTT NEXTREMA® glass front. Spreads warmth evenly across an area while minimising light emission. Beautifully resolved with black or white coloured glass.

Design aesthetics

Constructed from premium materials and made with meticulous attention to detail - PURE strikes the perfect balance between innovative styling and technical performance. Available in either black or white PURE is an elegant yet powerful heating solution for all environments.

Maximum heat with minimum light

Carbon fibre elements charged with an electric current generate heat but minimal light, creating a softer, super comfortable heat without the harsh light. PURE provides a subtle, low glow, which doesn’t change the lighting effect of a room or the colour of objects (including food!).

Simple maintenance, ultra durable

No valves, ignition components or burners to maintain or repair. Aluminium chassis means it won’t discolour or tarnish over time and provides superior design, shape and heat transfer.

Ease of use

Single ON/OFF switch, plus two adjustable output levels – 100% and 50%. Can also be integrated with Smart Home Systems – perfect for the connected home.

Easy installation

Dedicated wall & ceiling mounts (which only need two screws to be securely attached), enable subtle placement anywhere.

Award-winning design

Delivers pleasant heat without the distraction. Clean-cut, modern designs and colours easily blend into any decor.

Fast heating

Noticeable heat within milliseconds and 100% heat within 15-60 seconds.

Weather-resistant

All models are certified with an IP rating for protection against dust, splash-water, and wind.

No aggressive red light

Produces a very ambient, modest light based on double carbon heating elements.

High efficiency

Up to 94% of the energy used is turned into ambient heat and transferred directly to nearby people and surfaces for maximum efficiency.

Smart switch

Operate and sync your heater(s) with your smart device (compatible with Alexa and Google Assistant). *Internet connection and additional accessories required

2-year warranty

Our radiant heaters come with an industry-leading two-year limited warranty.

Brand	Heatscope Heaters
Installation Height	2.1-2.7 m
Dimensions	L 1042mm x W 166mm x H 87mm
Power / Current	3000 W / 13.04 A
Voltage	220-240 V AC ~ 50/60 Hz
Max. Power In	20-30 sec.
Radiant Efficiency	≥ 90%
Surface Temp	300 °C
Body Temp	Max. 130 °C
Filament Temp	1200-1300 °C
Colour Temp	1550-1650 K
Visible Light	< 300-400 Lumen

Your order will be delivered directly by the manufacturer, or their chosen courier.

Delivery time is estimated between 3 to 7 Business days.

For more information on our Delivery policy, Follow the link below. 

Delivery information

Can I cover my HEATSCOPE® heater?

No, never cover the appliance nor enclose it with insulating or similar materials. Adequate ventilation surrounding the heater must be ensured at all times.

What heating accessories are available?

We have a range of optional accessories to help you achieve your project needs. The Dual WiFi Smart Switch allows you to connect the heater to a smartphone or tablet. The Zigbee Wireless Switch (Remote Control) and Zigbee Motion Sensor provide excellent range, and all these accessories will work anywhere in your home when WiFi is available. We also offer a weather shield to help protect your appliance from outdoor elements if they are not under cover. Please visit our website for more details on the available accessories.

How many amperes does HEATSCOPE® radiant heaters draw?

• Spot – 12.17 amps at 100% power
• Vision – 13.91 amps at 100% power
• Pure – 13.04 amps at 100% power

What’s the advantage of installing a WiFi switch?

If you choose the optional wall switch with WiFi connectivity, then you can use your smartphone to turn the HEATSCOPE® on or off. It’s a simple and efficient solution, making outdoor heating easier and more comfortable.

Can they be installed in residential and commercial environments?

Yes, HEATSCOPE® heaters are designed to be installed in both residential and commercial spaces.

Are HEATSCOPE® heaters supplied with a plug?

No, they are supplied with a power cable and must be hard wired to the electrical circuit.

Can my radiant heater be installed near a power outlet?

The heater must not be installed directly below a power source/socket, and the sides of the unit must be at least 20cm from the nearest power source. For further details, please refer to the installation manual.

Can I install the HEATSCOPE® heater in my bathroom?

The heater must not be installed in rooms where there is high humidity (bathroom, spa, etc) or in close vicinity to bathtubs, showers or pools.

Can all HEATSCOPE® heaters be mounted on the wall or ceiling?

Yes. All models are supplied with a bracket for wall or ceiling mounting.

Is the heat output adjustable?

HEATSCOPE® radiant heaters have two options to adjust to your heating needs: 100% and 50%. You can adjust the setting from your wall switch, remote control or smartphone.

What is the minimum height clearance required?

The lower edge of the heater must be at least 1800mm from the ground for wall mounted installations, and 2000mm for ceiling mounted.

Can HEATSCOPE® heaters be mounted directly on a wooden structure?

HEATSCOPE® infrared heaters are supplied with optional mounting accessories such as extension rods. When used, it is safe to mount the appliance to the wood supporting structure as it provides the minimum clearance from combustible materials.

Do you have a recommended installer?

Not at the moment, you can contact a licensed electrician in your area, and they will provide you with a quote to install your HEATSCOPE® Heater.

How do I clean my HEATSCOPE® heater?

To clean the appliance, you will need to disconnect the radiant heater from the power supply at least 1 hour after operation. Make sure the heating elements are not glowing anymore before you do this. To wipe off any dirt or dust to the exterior housing, only use a soft damp cloth.

How do I replace the carbon element fibres of my HEATSCOPE® heater?

Changing the carbon fibre elements of the HEATSCOPE® heater must not be done by yourself. You will need to engage a licensed electrician to perform the service.

How long is the warranty period?

All HEATSCOPE® products are covered by a 2-year warranty from the date of purchase. Please see our Manufacturer’s Warranty statement for further details.

Is there any heat loss with infrared radiant heaters?

There is hardly any heat loss, unlike with conventional electric heaters and gas patio heaters. In fact they are very economical and will produce maximum heat output in less than 60 seconds.

Can I return my product without the original box and accessories?

In order to be fully covered under warranty, the product must be returned in its original packaging with accessories. If any items are missing, or if replacement packaging must be provided, the associated costs will be deducted from the credit or refund.

Can HEATSCOPE® infrared heaters be mounted directly on a wooden structure?

HEATSCOPE® infrared heaters are supplied with optional mounting accessories such as extension rods. When used, it is safe to mount the appliance to the wood supporting structure as it provides the minimum clearance from combustible materials.

What is infrared radiant heating technology?

It’s a natural and efficient form of heating where the appliance radiates electromagnetic waves uniformly like sunbeams, providing a pleasant and targeted warmth to the surfaces of objects and people within the space.

Is the radiation emitted by electric infrared heaters dangerous?

No, The heaters produce a soothing red glow which is less aggressive than red light used in conventional heaters.

What type of heating waves does a HEATSCOPE® radiant heater produce?

HEATSCOPE® heaters work in the medium wavelength producing a very pleasant warmth and barely any perceptible light - especially with Pure and Vision models. The Spot model works with the fast medium wave, this means it will heat quicker and with a touch of more light. It’s the best option for outdoor spaces where there is more movement of air.

What type of infrared waves are produced by other heaters available in the market?

Other infrared heaters work with short waves, and produce heavy red light with an unnatural, uncomfortable heat.

How can I track my order?

Once your order has been dispatched, you will receive an email including a copy of your invoice and tracking information. Please follow the instructions within the email to track your order.

What’s the main advantages of HEATSCOPE® heaters compared to gas powered appliances?

HEATSCOPE® heaters are simpler to install, giving you more freedom and flexibility in designing your outdoor space. The HEATSCOPE® range doesn’t require a gas connection, they don’t produce harmful emissions, and you won’t have issues with ignition, gas pressure, or hoses which can kink or crush over time. They are smarter and greener appliances with the latest in design and technology, providing you with a whole new level of comfort and peace of mind for many years to come.

Why is HEATSCOPE® heater better than other outdoor electric heaters?

All HEATSCOPE® heaters are manufactured in Germany with state-of-the-art technology, and they combine the best in design and heating efficiency. The warmth you feel from a HEATSCOPE® radiant heater is much more comfortable and less harsh on your skin due to the reduced light. This means your home is using a greener and smarter heater with guaranteed quality for years to come.

Why are carbon fibres better than other heating elements?

The carbon fibre elements used on HEATSCOPE® heaters have a lifespan of at least 10,000 operating hours - this is much longer to tungsten, halogen light tubes or quartz elements used in other heating systems. Also they produce immediate and comfortable heat when and where you need it.

Where is the power cable of the infrared heater located?

For Vision and Spot models, the power cable is located on the side of the appliance. Pure is equipped with a cable latch for ease of installation.

How do you turn the heater on?

Your HEATSCOPE® radiant heater needs to be connected to an electrical circuit. It can then be turned on via a wall switch, a remote control or a smartphone. Please check our optional accessories available.

Is a remote control included?

The remote control is optional for all models and it works via WiFi. Internet connection is required, plus the Dual Wifi Smart Switch and Zigbee Bridge (optional accessories).

How does the remote control work?

The remote control has 2 buttons so you can choose to turn on/off each carbon heating element individually for 50% or 100% heat. Alternatively, you can use your smartphone or tablet as remote control via the eWeLink app.

The following limitations apply:

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*The Dimplex Fireplaces and Stoves Are Excluded from our price match guarantee.